Let me help you.
Tell me a little about yourself:
Nope. Please break it down for me.
Yes. I know what terms like cms, wysiwyg, and shared hosting mean.
I want to change my website.
I want to create a new website.
I want a pre-made theme. I don't want anything out of the ordinary.
I want a custom theme. My website will be branded the same as the rest of our marketing.
I want a better than average theme.
Did you say free?
I will be selling products through the website.
Nope. No selling products for me.
We handle the (drop) shipping.
I'm not looking for anything out of the ordinary.
There will be sensitive data or my company would like to make a good technical impression with the website.